You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will continue to have access to premium features until the end of your paid period.
To cancel your subscription:
We offer refunds for subscription payments under the following conditions:
The following are generally not eligible for refunds:
To request a refund:
Approved refunds will be processed to the original payment method within 10-14 business days. Processing times may vary depending on your payment provider.
Subscriptions automatically renew at the end of each billing period unless cancelled. You will be charged the subscription fee on the renewal date. We will send you a reminder email before each renewal.
To avoid automatic renewal charges, you must cancel your subscription before the renewal date. Once a renewal payment is processed, it is subject to our standard refund policy.
In exceptional circumstances, we may offer prorated refunds for the unused portion of your subscription. Prorated refunds are evaluated on a case-by-case basis and are not guaranteed.
If you initiate a chargeback through your payment provider, your account may be suspended or terminated. We encourage you to contact our support team first to resolve any billing issues before initiating a chargeback.
If you are on a free trial period, you may cancel at any time during the trial without being charged. If you do not cancel before the trial ends, your subscription will automatically begin and you will be charged according to your selected plan.
If your account is terminated due to a violation of our Terms of Service, you are not eligible for a refund of any remaining subscription period. If we terminate your account for reasons other than Terms violations, we may provide a prorated refund at our discretion.
All refunds will be processed in the same currency as the original payment. Refunds will be issued to the original payment method used for the purchase. If the original payment method is no longer available, we will work with you to find an alternative refund method.
If you are not satisfied with our refund decision, you may contact us to discuss your concerns. We are committed to resolving disputes fairly and promptly.
We reserve the right to modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of the Service after changes are posted constitutes acceptance of the modified policy.
For questions about refunds or cancellations, please contact our support team through the support channels available in your account.